Run your installer network and your investment portfolio from one screen.
PIERRE Operationals Portal is built for the people behind every project: distributors managing partner teams and field installations, and investors tracking performance across a portfolio of buildings. One dashboard, one source of truth, no spreadsheets.
Running a partner network without the Portal
Distributors stitch together project status from chat threads and spreadsheets. Investors wait days for performance reports. Service tickets bounce between teams. The portfolio looks healthy until it suddenly does not.
Project status in five inboxes
Each partner team tracks installation progress its own way. The distributor reconciles the whole picture by email and phone, and the picture is always a week old.
Service tickets that go cold
An end-user logs a fault, the partner takes the call, the manufacturer should know, the distributor should know. Often only one of them does.
No view of partner performance
Which partner closes tickets fastest? Which one has the most repeat issues? Which region is growing? Without the data in one place, the answers are guesses.
Investor reports take a week
Monthly portfolio reporting becomes manual work: pull numbers from each building, line up revenue, line up costs, format the deck. Late, expensive, and rarely consistent.
Everything the operations layer needs, in one place
Operationals Portal centralises the work that distributors and investors do every day. Modular, role-based, scales from one project to a country-wide portfolio.
Installation projects
Status of every project in the network: phase, deadline, assigned partner, blockers. Distributors see the whole pipeline at a glance, investors see what is being deployed and when.
After-sales tickets
Service requests, SLA timers, technician assignment, intervention history. Every ticket has a clear owner and a clear next step.
Partner teams and access
Onboard installer crews, set roles and permissions, track who did what. Each partner sees only their work, the distributor sees everyone.
Investor reporting
Revenue per building, occupancy, energy yield, ROI across the portfolio. Reports update on their own. End-of-month becomes a click, not a project.
Multi-tenant by design
One Operationals Portal can carry an entire distributor network or a single investor portfolio. Data stays separated, dashboards aggregate or drill down to a single asset.
Full audit trail
Every project change, every ticket update, every permission grant logged with timestamp and user. Compliance, warranty disputes, and partner reviews all backed by data.
The moments the Portal turns into money saved
Operating a partner network or an installation portfolio is full of friction. The Portal removes the friction by putting the right information in front of the right person at the right time.
Onboarding a new installer team
A distributor signs up a regional installer. Within an hour, the team is in the Portal, scoped to their geography, with project templates ready, training material attached, and SLA rules wired in. First job starts the next morning.
A service ticket from open to close
A tenant reports a fault in the building app. The ticket lands in the Portal, the partner picks it up, the distributor watches the SLA clock, the technician closes the loop with photos and notes. Everyone has the same view, nothing falls between cracks.
Investor monthly review in one click
First of the month. The investor opens the Portal, the portfolio dashboard is already current: revenue per building, occupancy, energy yield, top-five issues. The deck for the board meeting writes itself.
A rollout across five cities
A national distributor wins a deal for 30 buildings across five cities. The Portal absorbs the projects, allocates them across partner teams, sets shared deadlines, and gives the distributor one place to watch progress city by city.
Modular, subscription-based, scales with the portfolio
A small distributor with three projects pays for a small Portal. A national network with hundreds of installations pays for the full footprint. Same product, same place, same data model.
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Set up the Operationals Portal for your network
Talk to PIERRE about adding the Operationals Portal to your distributor network or investor portfolio. Pick the modules that fit, start with one project, scale to the whole footprint.