Technical Support & Integration Specialist
PIERRE builds smart home and building automation on its own hardware and software, used by partners and clients across international markets. We are looking for a Technical Support & Integration Specialist to configure, test and support PIERRE systems and work hands-on with our partners.
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The future of smart living
PIERRE is a smart home platform built on proprietary hardware and software. From a single, easy-to-use mobile app you can control lighting, climate, security, energy use and much more.
With offices in Subotica and Szeged, we are continuously expanding and bringing the future of smart living to homes and businesses worldwide.
Bring smart systems to life in the field
PIERRE develops innovative smart home and building automation solutions that make homes, apartments, hotels and commercial buildings smarter, safer and more efficient. This role sits at the technical heart of that work.
You will prepare, configure, test and implement PIERRE systems, provide technical support to partners, and help our internal technical processes run smoothly.
Hands-on with real systems
Configure, test and integrate complete smart home systems, not just talk about them.
Close to the product
Work directly with experienced technical specialists and shape how PIERRE is delivered.
Own the technical delivery
From configuration and testing to integration, partner support and documentation.
Configure and test hardware
Set up network equipment and devices, test hardware components and program controllers.
Read technical documentation
Work through DWG projects, electrical plans and E-plan documentation, and analyze technical specifications.
Activate and integrate systems
Activate controllers, connect devices and support system integrations, including PP App and User App setup.
Prepare and ship equipment
Process orders, manage inventory, and prepare and ship equipment to partners and customers.
Support and train partners
Provide technical support, run training sessions and make occasional on-site visits when agreed in advance.
Improve tools and docs
Work within the PIERRE B2B platform and Helpdesk, and contribute to Wiki.smartpierre documentation.
Grow into a smart home expert
You will join a technical team with real products in the field. There is plenty of variety and ownership, and room to grow your expertise across hardware, networking and smart home integration.
You will work closely with experienced specialists in an international environment, with a clear, long-term path in a growing technology company.
Real variety
Hardware, networking, configuration and partner work, no two days the same.
Long-term path
A career, not just a project.
The person we need
Technical background
Technical education or relevant technical experience.
Hands-on technical experience
Experience in technical support, implementation, integration, automation, networking or similar technical roles.
Analytical and thorough
Able to read and understand technical documentation, with strong analytical and problem-solving skills.
Organized and independent
Excellent communication, good organization and attention to detail, and the confidence to work independently and take ownership.
Fluent Hungarian
You work with local partners and clients every day, so fluent Hungarian is essential.
Category B license
A Category B driving license for occasional on-site visits.
Bonus points for
Not required, but any of these will give you a head start.
Smart home / automation
Experience with smart home or building automation systems.
Electrical plans & drawings
Experience working with electrical plans and technical drawings.
Networking know-how
Understanding of networking concepts such as TCP/IP, routers and switches.
Technical training
Experience delivering technical training.
English
English language skills for working across our markets.
Partner experience
Experience working with installers, integrators or technical partners.
From application to first project
Apply
Send your CV through the form below. We read every application.
Intro call
A short call to get to know each other and the role.
Interview
Meet the team and dig into your technical experience.
Onboarding in Subotica
A one-week onboarding and training program at our HQ to learn PIERRE inside out.
Start delivering
Get hands-on with PIERRE systems and partners, with full support behind you.
A role worth committing to
Long-term career
A full-time, long-term career in a growing technology company.
Onboarding and mentorship
A structured onboarding and mentorship program to get you up to speed.
One-week onboarding
A one-week onboarding and training at our HQ in Subotica, Serbia.
Innovative technology
Hands-on work with innovative smart home technologies.
Learn from specialists
Direct collaboration with experienced technical specialists and continuous learning.
Supportive team
A friendly, international team where you can contribute ideas and improve products, processes and documentation.
A growing platform behind you
Let's build smart home solutions together!
Apply for the Technical Support & Integration Specialist role
If you enjoy technology, solving technical challenges and working with partners, we would love to hear from you. Tell us a bit about yourself and we will be in touch.